About
Hi, I’m Rick.
I grew up around restaurants — my family was in the business — so I’ve seen firsthand how much work goes into running one. Between managing staff, keeping customers happy, and handling day-to-day operations, there’s already a lot on your plate.
That’s why I started PresenceWise.
After more than 20 years working in technology and operations, I’ve helped organizations of all sizes improve how they use technology, from standing up systems from the ground up at growing companies to leading technology teams at Grubhub and Placer.ai as they scaled. Most recently, I led enterprise technology and operations at Placer.ai during a period of rapid growth, where I focused on building practical systems that actually helped teams work more efficiently.
What I noticed along the way is that many independent restaurant owners and small business owners were spending far too much time fighting with their website, delivery apps, and online presence — often without good support. Most solutions felt either too complicated or too expensive for what they actually needed.
I created PresenceWise to offer something simpler: reliable, ongoing support for your website and delivery platforms, so you can spend less time on tech and more time running your business.
Why PresenceWise Exists
Most restaurant owners I talk to don’t need another complicated tool or a flashy redesign. They need someone who:
Understands how restaurants actually work
Can keep things updated and consistent across platforms
Responds quickly and communicates clearly
Offers predictable, straightforward pricing
That’s what PresenceWise is built to do.
What Makes Us Different
We focus on ongoing support, not one-time projects. Our model is built around monthly recurring service so your digital presence stays current without you having to manage it.
We keep things practical and simple. No jargon, no unnecessary complexity. Just clear, reliable help with the things that actually matter.
We understand restaurants. Having grown up around the business, I know the pace, the pressures, and what “good enough” looks like when you’re running a busy operation.
Our Approach
We believe small businesses deserve professional digital support without the agency overhead or confusing contracts. Our goal is simple:
Make your online presence one less thing you have to worry about.
Whether that means keeping your website updated, syncing your menus across DoorDash, Uber Eats, and Grubhub, or just having someone reliable to turn to when something needs fixing, we’re here to help.
Ready to simplify your digital presence?
Book a free 20–30 minute discovery call. We’ll talk about your current setup and see if PresenceWise is a good fit.